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User Churn

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Churn Time:  
from 30 days ago
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Breakout
Cancellations
Unpaid
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
December 2016 5 5 100% 5 100% 4 80% 3 60% 3 60% 3 60% 3 60% 3 60% 2 40% 2 40% 2 40% 1 20%
January 2017 14 14 100% 13 93% 13 93% 10 71% 10 71% 9 64% 9 64% 7 50% 7 50% 7 50% 7 50%  
February 2017 21 21 100% 21 100% 20 95% 18 86% 16 76% 13 62% 11 52% 10 48% 8 38% 6 29%    
March 2017 12 12 100% 12 100% 11 92% 7 58% 6 50% 5 42% 5 42% 5 42% 5 42%      
April 2017 28 28 100% 21 75% 17 61% 15 54% 15 54% 9 32% 8 29% 4 14%        
May 2017 48 43 90% 32 67% 25 52% 15 31% 12 25% 11 23% 11 23%          
June 2017 50 49 98% 34 68% 27 54% 18 36% 14 28% 14 28%            
July 2017 63 61 97% 52 83% 36 57% 29 46% 24 38%              
August 2017 115 106 92% 69 60% 43 37% 22 19%                
September 2017 76 69 91% 37 49% 23 30%                  
October 2017 53 39 74% 27 51%                    
November 2017 43 39 91%                      

Plans Breakout

Other Plans

Plans

Churned Customers