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User Churn

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Churn Time:  
from 30 days ago
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Breakout
Cancellations
Unpaid
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
October 2016 9 9 100% 8 89% 7 78% 7 78% 7 78% 6 67% 6 67% 6 67% 5 56% 5 56% 5 56% 4 44%
November 2016 4 4 100% 4 100% 1 25% 1 25% 1 25% 0 0% 1 25% 1 25% 1 25% 1 25% 1 25%  
December 2016 5 5 100% 5 100% 4 80% 3 60% 3 60% 3 60% 3 60% 3 60% 2 40% 2 40%    
January 2017 14 14 100% 13 93% 13 93% 10 71% 10 71% 9 64% 9 64% 7 50% 7 50%      
February 2017 21 21 100% 21 100% 20 95% 18 86% 16 76% 13 62% 11 52% 10 48%        
March 2017 12 12 100% 12 100% 11 92% 7 58% 6 50% 5 42% 5 42%          
April 2017 28 28 100% 21 75% 17 61% 15 54% 15 54% 9 32%            
May 2017 50 45 90% 34 68% 27 54% 16 32% 13 26%              
June 2017 50 49 98% 34 68% 26 52% 18 36%                
July 2017 64 61 95% 52 81% 36 56%                  
August 2017 118 107 91% 69 58%                    
September 2017 76 69 91%                      

Plans Breakout

Other Plans

Plans

Churned Customers